First the problem. Anyone still have a landline from AT&T? Well, unfortunately, well severe storms taught us the necessity, but I digress. The problem is all day long sometimes every hour or every 2 to 3 hrs, we get these hang-up phone calls. Have answering machine, yes still cling to the old way, for this reason. Then we get these stupid robo-calls asking for people we don't know. Jeffrey Marconi, Sara Redondo, and a matter of important personal business. Well last year sent out numerous cease and desist letters regarding this situation to the different bill collectors, Right back to the same old same old. now. Now that's my little rant, wonder if anyone else gets calls like this, if so, they're illegal unless they provide the real reason for the call. AT&T claims it can't block these calls. My friend doesn't want to change her number to many places to call and a few of her relatives to give out a new one too.
Now for other news. Saturday was actually a really GOOD day for a change, and I thought things were going to make a turn.
Now for Sunday, We subscribe to a local newspaper because my friend likes their TV book and they don't give it out any other way anymore and had to pay for the next 3 months, Well, after payment on Saturday, reassured the TV book would be delivered on Sunday, 4 calls on Sunday and 1 call today 3 CSR's and 3 Supervisors later still no TV guide. had to buy the real one, today. The tv guide which programming supposed to start on Sunday "will be delivered by 6am tomorrow' (I'm not holding my breath for that one.)
Then a problem with a major cable company. Paid bill last week, claimed they tried to process it, bank says they didn't, cut off for none payment today at 12:30 pm. Well two CSR's one claimed we had to pay it physically at a local office to which I replied you're out of your mind, we've always paid it like that, and one Supervisor later, my friend is back to her game shows. But geeze, isn't anyone capable of doing their job righin these types of customer service positions, the first time round? No offense meant to anyone who does this but when I had these types of jobs I had to do it right, or I didn't have a job anymore. Spent over two hours on the phone today our local newspaper gave us a hard time in getting to talk to a Supervisor, have to request it 3 times. Cable company one thing to their credit they gave me a Supervisor right away.
Oh, well such is life.