Thanks for the idea I will check it out. I was also thinking further on this problem last night and I think it could also be this:
We pay the bill over the phone (saves on postage
) last month we had paid as soon as the bill comes we can only pay the minimum which does leaves a balance but the minimum is acceptable so far (knock wood) they cut us off after a week and we had to speak to a supervisor (believe it or not there was a $5.99 charge for this) after the cust service rep said they didn't get clearance from the bank (there was enough money in the bank to pay the bill the rep said call the bank and find out why. We did, they said no one from Comcast tried to deduct the amount from the bank Comcast said they did, we got a confirmation number from the automated service and the supervisor said the automated system did not give confirmation numbers anyway she put the checking account number through again and flipped switch or hit the button to turn service back on cost of that little bit of work $5.00 Could it have been this I wonder?
Well they charge $75.00 to come out and check problems, so hope it's this button. We've had nothing but problems with this X-finity they advertise it has a good service truth be told, it can go out on you almost if you give it a dirty look, plus we can't use our dinosaur VCR to play movies or record if we don't feel like watching because the HD box is set on channel 3.
really could use a DVR but they charge extra for the use of one.
Thanks for the idea about the SAP.
Will check it out and let you know if it was the problem.
P.S. Looks like that may have been the problem, will check intermittenly during the day wonder why it didn't affect all stations? Thanks again for the idea
let's hope it stays this way.